Building skills in having difficult conversations
Having the interpersonal skills to influence and mobilise others to achieve shared goals is critical for leaders. Leaders frequently manage situations that involve competing views and tension in relationships – for example, when supervising teacher effectiveness or dealing with parental complaints. The ability to have effective Open-to-Learning Conversations, sometimes referred to as Courageous Conversations or Learning Conversations, is key to managing these tensions in a manner which builds trust and commitment within the school.
When school leadership teams are trained to understand and engage in open-to-learning conversations, there is likely to be a significant impact on the learning outcomes of students.
We can support leaders at all levels of the school through coaching, modelling and role training to:
- provide effective feedback to teachers on their practice
- develop a strong theory for communication which builds relational trust in the school
- examine the gap between the theory and their practice
- apply the theory in real situations, especially in those conversations which they find difficult.
One-off courses seldom result in deep understanding and lasting change. Our facilitators are trained extensively and can take you beyond understanding of the theory to skilled application and practical competence that will make a difference.
Find out more about open-to-learning conversations and the way we might work with your school.